PLESK: Disk usage statistics showing wrong data [Part 1]

So have encountered this isue many time,s and now only that i have the real intention to solve it, instead of following previous template replies.. haha XD

Whats tyhe issue? Well, when a user logs in into his or her PLESK control panel, he will see the disk suage and bandwith usage, and for this particular customer, he was given 00GB disk, and yet, he just used few hundred megs but stupid PLESK is howing 11 GB overused. Screen shot:



So googled, and found out some hints, and run these:


C:\Program Files\SWsoft\Plesk\admin\bin>statistics.exe --all --process-domains=m
yperfectgas.com --verbose
Save FTP logs 2: '' HTTP logs 2: '' mail logs 2: ''
Webalizer V2.01-10-RB02 (Windows NT 5.2 Service Pack 2) English
Using DNS cache file C:\Program Files\SWsoft\Plesk\tmp\webalizer.cache
Creating output in C:\inetpub\vhosts\myperfectgas.com\statistics\webstat
Hostname for reports is 'myperfectgas.com'
Reading history file... webalizer.hist
Reading previous run data.. webalizer.current
Using logfile C:\DOCUME~1\isupport\LOCALS~1\Temp\1\tmp2.tmp (clf)
Saving current run data... [04/21/2010 12:38:37]
Generating report for April 2010
Generating summary report
Saving history information...
30 records in 5.00 seconds, 6/sec
Webalizer V2.01-10-RB02 (Windows NT 5.2 Service Pack 2) English
Using DNS cache file C:\Program Files\SWsoft\Plesk\tmp\webalizer.cache
Creating output in C:\inetpub\vhosts\myperfectgas.com\statistics\ftpstat
Hostname for reports is 'myperfectgas.com'
Reading history file... webalizer.hist
Reading previous run data.. webalizer.current
Using logfile C:\DOCUME~1\isupport\LOCALS~1\Temp\1\tmp3.tmp (ftp)
Saving current run data... [04/21/2010 01:40:52]
Generating report for April 2010
Generating summary report
Saving history information...
4 records in 0.00 seconds


NOPE! that didn't solve the problem! haha.. So 2nd round googling, and found these:
Need to uncheck "domain backup files" for the "Include in the disk space usage calculation" Setings > Server Settings.



And then? recalcilate! =D

C:\Program Files\SWsoft\Plesk\admin\bin>statistics.exe --disk-usage --process-do
mains=myperfectgas.com --verbose
Save FTP logs 2: '' HTTP logs 2: '' mail logs 2: ''


And the result:



Ok, thats it for Part 1. The root cause? later.. in part 2.

//alak

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